terms of payment

The customer only has the following payment options: Payment service providers (PayPal, Klarna Sofort), Shopify Payments. Other payment methods are not offered and will be rejected. The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all information for the transfer and is sent by e-mail. When using an escrow service/payment service provider, this enables the provider and customer to process the payment among themselves. The escrow service/payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective escrow service/payment service provider. The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 1 day of receipt of the invoice. Payment is due from the invoice date without deduction. The customer is in default after non-payment.

delivery terms

The delivery time is 2-5 working days (unless otherwise stated in the product description) after receipt of the order. We ship your goods with one of our shipping partners DPD, GLS or UPS. Orders placed by 10:00 a.m. (Central European Time) will be shipped the same day. The provider sends the order from its own warehouse as soon as the entire order is in stock there. The customer will be informed immediately of delays.

Prices, shipping costs, return costs

All prices are final prices and include the statutory sales tax. Shipping costs will be calculated before the contract is concluded, if available. In the case of partial deliveries, the flat rate only applies once. If there is a right of withdrawal and this is exercised, the customer bears the costs of the return.

A notice:

*Note: The installation of the air conditioning system may only be carried out by a company certified according to Regulation (EU) No. 517/2014. By concluding the purchase contract, you confirm that this will be observed. *Refrigerant leakage contributes to climate change. In the event of a leak, refrigerants with a lower global warming potential (GWP) contribute less to global warming than those with a higher global warming potential (GWP). This equipment contains refrigerants with a GWP equal to 675. Thus, a 1kg leak of this refrigerant would have 675 times the global warming impact than 1kg of CO2 over a 100 year period. Do not carry out any work on the refrigeration circuit or disassemble the device - always consult qualified personnel.